:root{--bg:#f4f5f7;--panel:#fff;--text:#1d2330;--muted:#6b7385;--border:#d9dde5;--accent:#2457d6;--accent-fg:#fff;--agent:#e8eefc;--caller:#eef6ee;--ok:#1d8a4a;--bad:#c62828;--life:#c62828;--emerg:#e8710a;--urgent:#d9a400;--routine:#7a8194;--sms:#f0f1f4}
@media (prefers-color-scheme:dark){:root{--bg:#12151c;--panel:#1b202b;--text:#e6e9f0;--muted:#97a0b3;--border:#2c3342;--accent:#6c93ff;--accent-fg:#0d1220;--agent:#243055;--caller:#1f3326;--ok:#4cc77f;--bad:#ff6b6b;--life:#e5484d;--emerg:#f08a24;--urgent:#e0b400;--routine:#8a92a6;--sms:#262c3a}}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);font:14px/1.45 system-ui,-apple-system,Segoe UI,Roboto,sans-serif}
a{color:var(--accent)}
header.top{display:flex;flex-wrap:wrap;gap:12px;align-items:center;padding:10px 16px;background:var(--panel);border-bottom:1px solid var(--border)}
header.top h1{font-size:16px;margin:0}
header.top .sp{flex:1}
.badge{display:inline-block;padding:2px 8px;border-radius:99px;font-size:12px;font-weight:600;background:var(--routine);color:#fff}
.badge.on{background:var(--ok)}.badge.off{background:var(--bad)}
.badge.life_threat{background:var(--life)}.badge.emergency{background:var(--emerg)}.badge.urgent{background:var(--urgent);color:#222}.badge.routine{background:var(--routine)}
main{display:grid;gap:12px;padding:12px;grid-template-columns:repeat(4,minmax(0,1fr));align-items:start}
@media(max-width:1300px){main{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){main{grid-template-columns:1fr}}
section.panel{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:12px;min-width:0}
section.panel h2{font-size:15px;margin:0 0 8px}
h3{font-size:13px;margin:12px 0 6px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
button,select,input,textarea{font:inherit;color:var(--text);background:var(--panel);border:1px solid var(--border);border-radius:6px;padding:5px 9px}
button{cursor:pointer}button:hover:not(:disabled){border-color:var(--accent)}
button:disabled{opacity:.5;cursor:default}
button.primary{background:var(--accent);color:var(--accent-fg);border-color:var(--accent)}
button.danger{color:var(--bad)}
.row{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin:6px 0}
.row input{flex:1;min-width:0}
.muted{color:var(--muted)}.small{font-size:12px}
#transcript{height:300px;overflow:auto;border:1px solid var(--border);border-radius:8px;padding:8px;display:flex;flex-direction:column;gap:6px}
.line{max-width:90%;padding:6px 10px;border-radius:10px;white-space:pre-wrap}
.line.agent{background:var(--agent);align-self:flex-start}
.line.caller{background:var(--caller);align-self:flex-end}
.line.interim{opacity:.6;font-style:italic}
.line.sys{align-self:center;color:var(--muted);font-size:12px;background:none}
table{width:100%;border-collapse:collapse}
td,th{text-align:left;padding:3px 6px;border-bottom:1px solid var(--border);vertical-align:top;font-size:13px}
th{color:var(--muted);font-weight:500;width:45%}
ul.plain{margin:4px 0;padding-left:18px}
.phone{border:1px solid var(--border);border-radius:14px;padding:8px;margin:8px 0;background:var(--bg)}
.phone h4{margin:0 0 4px;font-size:13px}
.sms{background:var(--sms);border-radius:8px;padding:5px 8px;margin:4px 0;font-size:13px;word-break:break-word}
.sms.in{background:var(--agent);margin-left:20px}
.sms .btns{margin-top:4px;display:flex;gap:6px;flex-wrap:wrap}
.robot{border:1px dashed var(--emerg);border-radius:8px;padding:6px;margin:4px 0}
#timeline{max-height:280px;overflow:auto;margin:0;padding:0;list-style:none}
#timeline li{padding:3px 0;border-bottom:1px solid var(--border);font-size:13px}
#timeline time{color:var(--muted);margin-right:6px;font-size:12px}
.case{border:1px solid var(--border);border-radius:8px;padding:6px 8px;margin:6px 0}
.banner{background:var(--bad);color:#fff;padding:6px 16px;display:none}
.banner.show{display:block}
.note{background:var(--sms);border-radius:6px;padding:6px 8px;margin:6px 0;font-size:12px}
/* admin */
.admin{max-width:900px;margin:0 auto;padding:12px}
.admin fieldset{border:1px solid var(--border);border-radius:10px;margin:12px 0;background:var(--panel)}
.admin legend{font-weight:600;padding:0 6px}
.admin label{display:block;margin:6px 0}
.admin label>span{display:block;color:var(--muted);font-size:12px}
.admin input[type=text],.admin input[type=number],.admin input[type=time],.admin textarea,.admin select{width:100%}
.admin textarea{min-height:60px}
.errors{background:color-mix(in srgb,var(--bad) 15%,transparent);border:1px solid var(--bad);border-radius:8px;padding:8px;margin:8px 0;display:none;white-space:pre-wrap}
.errors.show{display:block}
.okmsg{color:var(--ok)}

/* S2: create-firm wizard (/setup), login-set, and the new admin panels */
.admin.wide{max-width:1000px}
.admin input[type=email],.admin input[type=password],.admin input[type=date],.admin input[type=tel],.admin input[type=search]{width:100%}
.admin input[type=checkbox],.admin input[type=radio]{width:auto}
.admin .row label{margin:0}
.admin .row label.grow{flex:1;min-width:140px}
.admin h2{font-size:16px;margin:16px 0 6px}
.admin h2:focus{outline:none}
.stepper{display:flex;flex-wrap:wrap;gap:6px;list-style:none;margin:10px 0;padding:0}
.stepper button{display:flex;gap:6px;align-items:center;text-align:left}
.stepper button.cur{background:var(--accent);color:var(--accent-fg);border-color:var(--accent)}
.stepper button.done:not(.cur){border-color:var(--ok)}
.stepper .no{display:inline-block;min-width:20px;height:20px;line-height:20px;text-align:center;border-radius:99px;background:var(--border);color:var(--text);font-size:11px;font-weight:700}
.stepper button.cur .no{background:var(--accent-fg);color:var(--accent)}
.warnbox{background:color-mix(in srgb,var(--urgent) 18%,transparent);border:1px solid var(--urgent);border-radius:8px;padding:8px 10px;margin:8px 0}
.warnbox ul{margin:4px 0;padding-left:18px}
.statusbar{border-radius:8px;padding:8px 10px;margin:8px 0;border:1px solid var(--border);font-weight:600}
.statusbar.ok{border-color:var(--ok);background:color-mix(in srgb,var(--ok) 14%,transparent)}
.statusbar.bad{border-color:var(--bad);background:color-mix(in srgb,var(--bad) 12%,transparent)}
.field-err{display:block;color:var(--bad);font-size:12px;margin-top:2px}
.field-err:empty{display:none}
.tablewrap{overflow-x:auto;max-width:100%}
.tbl th{width:auto}
.tbl td,.tbl th{overflow-wrap:anywhere}
.card{border:1px solid var(--border);border-radius:8px;padding:8px;margin:8px 0;background:var(--bg)}
.card .row{margin:4px 0}
.card.warn{border-color:var(--urgent)}
.badge.lvl-V{background:var(--ok)}
.badge.lvl-VS{background:#2f8f9d}
.badge.lvl-S{background:var(--urgent);color:#222}
.badge.lvl-SKON{background:var(--emerg)}
.btnlink{display:inline-block;padding:6px 12px;border-radius:6px;border:1px solid var(--accent);background:var(--accent);color:var(--accent-fg);text-decoration:none;font-weight:600}
.copybox{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin:6px 0}
.copybox input{flex:1;min-width:0}
.okbox{border:1px solid var(--ok);background:color-mix(in srgb,var(--ok) 12%,transparent);border-radius:8px;padding:8px 10px;margin:8px 0}
.declaration{background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:8px 10px;margin:8px 0;white-space:pre-wrap}
.src a{overflow-wrap:anywhere}
.kv td:first-child{color:var(--muted);width:35%}
.admin details{margin:8px 0}
.admin details summary{cursor:pointer;color:var(--muted)}
.admin .navrow{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}
.admin textarea[readonly],.admin input[readonly]{opacity:.8}
.confirmrow{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.tbl.nowrap2 td:nth-child(-n+2),.tbl.nowrap2 th:nth-child(-n+2){white-space:nowrap}
.tbl.nowrap2 td:nth-child(3){min-width:200px}

/* S12: public front page, placeholder pages and the firm control panel (/panel). Append-only. */
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.hp-field{position:absolute;left:-10000px;top:auto;width:1px;height:1px;overflow:hidden}
.skip{position:absolute;left:-10000px}
.skip:focus{left:8px;top:8px;z-index:10;background:var(--panel);padding:6px 10px;border-radius:6px}
.pub{max-width:760px;margin:0 auto;padding:12px 16px 32px}
.pub h1{font-size:24px;margin:16px 0 6px}
.pub h2{font-size:18px;margin:24px 0 8px}
.pub label{display:block;margin:10px 0}
.pub label>span{display:block;margin-bottom:2px}
.pub input[type=text],.pub input[type=email],.pub input[type=tel],.pub select,.pub textarea{width:100%}
.pub textarea{min-height:80px}
.pub footer{margin-top:32px;padding-top:12px;border-top:1px solid var(--border)}
.pub footer a{margin-right:14px}
.draftbanner{background:var(--urgent);color:#222;font-size:20px;font-weight:700;text-align:center;padding:16px;border-radius:8px;margin:12px 0}
.pnav{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0;padding:0;list-style:none}
.pnav a{display:inline-block;padding:6px 10px;border:1px solid var(--border);border-radius:6px;background:var(--panel);text-decoration:none}
.pnav a[aria-current=true]{background:var(--accent);color:var(--accent-fg);border-color:var(--accent)}
.admin section.panel{margin:12px 0}
.admin section.panel[hidden]{display:none}
.admin section.panel label.chk{display:flex;gap:8px;align-items:center}
.admin input[type=datetime-local]{width:100%}
.admin .grid2{display:grid;gap:8px;grid-template-columns:repeat(2,minmax(0,1fr))}
@media(max-width:640px){.admin .grid2{grid-template-columns:1fr}}
.casebtn{display:block;width:100%;text-align:left;margin:6px 0;padding:8px 10px}
dialog{max-width:min(640px,calc(100vw - 24px));width:100%;background:var(--panel);color:var(--text);border:1px solid var(--border);border-radius:10px}
dialog pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}
.badge.warn{background:var(--urgent);color:#222}
.sw{display:flex;gap:8px;align-items:center;margin:8px 0;font-weight:600}